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Pay Later with Klarna

Order

Order now and pay up to 30 days later.

Try

Try on and then decide what you want to keep and pay for.

Pay

Select 'Pay later with Klarna' at the checkout with one click and no payment details needed.

Your order will be dispatched and you will receive an email letting you know how to pay.

Why use Klarna? Never miss a drop again, select Klarna at checkout and pay after delivery. Klarna lets you try before you buy, and you only pay for what you keep. Pay 30 days after you order has been shipped.

Am I eligible to use Klarna?

  • You must be at least 18 years old
  • A UK bank account
  • A UK residential address

FAQs

Who is Klarna?

Klarna is a Swedish credit provider that provides unregulated, interest-free credit. . Klarna is the provider of smooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

What are my payment options with Klarna?

If you’re choosing to pay later with Klarna using its interest free credit product which enable you to buy now and have upto 30 days to pay, you can pay for your goods via credit card or debit card.

What do I need to provide when I make a purchase?

If you want to pay using Klarna you need to provide your mobile phone number and email address. All statements will be sent via email. It’s important that you provide us the correct details, or you won’t receive the payment information, and consequently, may be liable for late payment fees.

I’ve been redirected to Klarna’s Site - is that right?

Yes. if you have chosen to Pay Later, Klarna will send you an email with further details on how to pay. Your email will contain a link to Klarna’s payment site where you can settle your payment to Klarna with your card or with a bank transfer.

What happens if I make a return?

If you have made a partial return, An updated statement will be sent to you once size? has received It. With a full return, your statement will be closed once received.

What if I don’t pay on time?

If you don’t pay within the 30 days, you will be subject to late payment charges. To ensure you pay on time, Klarna will send three gentle reminders.

If your order is over £20, we will charge you a late fee of £5. If you only receive part of your order and the total value is £20 or less, the late fee will only be 25% of the purchase price of the order. For example, if your order’s total value is £16, you will be charged a £4 late fee, which is 25% of £16.  

You will only be charged a maximum of two late fees per Pay Later order. We won’t charge you a late fee if you have less than £1 left to pay.

If, after 14 days from your third reminder, you have still not paid the balance, your details will be passed to A debt collection agency, which may affect your credit rating.

My application was not accepted by Klarna.

Klarna is a third-party payment service, therefore, we have no control over the decisions made by the service. If you are not accepted by Klarna you can contact them directly as, unfortunately, we will be unable to help you. Visit their Customer Service for Live Chat or call 020 300 50833.

Does Klarna impact my credit score?

Klarna may run a soft credit search that does not affect a customers credit score and is only visible on your credit file by you and Klarna. Klarna does share your data with credit agencies so late payments may have an impact on your credit score.

How do I contact Klarna?

Visit Customer Service for Live Chat or call 020 300 50833, Monday – Saturday, 9.00 AM - 6.00 PM, closed Sunday.

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