Technical

Absolutely and we encourage it. The app is available in App and Google Play stores and can be used worldwide as well as offering multiple international shipping options, however at the moment it is only available in English language and you can only check out in British Pounds (GBP). Just to let you know, we always announce our footwear launch times in BST (British Standard Time) or GMT (Greenwich Mean Time) depending on the time of year.

Did you think of your password a bit too quick? No problem. Click on password reminder and we’ll send you a new password to your account email address. Don’t worry if it’s complicated. Once you’ve logged in you can go to my account and set it to something more memorable.

Yes. When you input your name, address or credit/debit card details onto the website, the information is protected by the use of Secure Socket Layer (SSL) technology. This encrypts your details and ensures that the information you submit can not be read in the unlikely event it is intercepted.

If you are unsure as to when the SSL security is being applied, check that there is a Padlock icon or Key icon in the grey bar at the base of the page you are reading.

No, but it's worth your while if you do. By registering your details you won't have to enter the same information every time you order. You can also choose to receive regular email updates on the early notification of limited edition releases, exclusive styles, rare colourways and an early heads up on when our sale starts. Sign up here.

Once you have downloaded the size?launches app you can simply create an account, you'll be able to pre-save your payment and delivery details to speed up the process. If you implement these steps your checkout will be as fast as possible, checking out in a matter of taps. Once logged in you will be the first in line and get exclusive access to key trainer releases and unmissable draws. Make sure that you sign up for a free size?access account for an upgraded experience with draw boosts, membership anniversary perks, events and more!

The size?launches app is a bespoke, custom built app designed to become your go-to destination for product releases and launches. Our launches app means you can be the first in line and get exclusive access to key trainer releases and unmissable draws. There is also the opportunity for you to sign up for a free size?access account for an upgraded experience with draw boosts, membership anniversary perks, events and more!